Policies

RETURNS & EXCHANGES

You are paying for artist time, product and other expenses used to provide you with your piece(s). By purchasing you agree that BY ZEM does NOT accept returns, exchanges, or refunds on any bikini items or customized/made to order items for any reason.

Please contact customer service with any questions or concerns:

Subject: Order# - Item you Ordered

Body: Please include your full name and contact number.

info@byzem.com


Additional non-returnable items:

  • Gift cards